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We Care: Covid-19 Measures

About the ONLY thing on people’s minds right now is the Coronavirus. So let’s talk about it.

The purpose of this notice is to keep you informed about the proactive approaches we’re taking with regards to the COVID-19 situation.

As of 26 March 2020, our practice is operating for dental emergency only
We kindly ask our patients to call to book an appointment prior to coming to the practice.


Type of emergency we will open the practice for:

Only dental treatments that do not generate aerosols, or where treatments generating aerosols are limited to:

  • Management of patients with acute dental pain e.g. endodontic treatment under rubber dam, or extraction
  • Management of significantly damaged upper front teeth (e.g. due to trauma, with restorative treatment provided under rubber dam
  • Soft tissue pathology e.g. ulcers
  • Management of complex medically compromised patients with dental concerns which may compromise their systemic disease
  • Management of those at a higher risk of rapid progression of dental disease due to socioeconomic or cultural factors
  • Management of patients referred by a medical practitioner for medically necessary dental care

We will defer patients meeting any of these situations:

Routine recall examinations and dental treatments for patients not fitting the risk categories who present with the following concerns

  • Extractions of asymptomatic teeth without swelling
  • Broken or chipped tooth/teeth
  • Bleeding or sore gums, halitosis
  • Loose teeth without aspiration risk
  • Denture concerns
  • Crown and bridge
  • Scale and clean
  • Clicking/grating in jaw joint
  • Urgent dental treatment for people who DO meet epidemiological or clinical symptom criteria for COVID-19 risk or confirmed as a COVID-19 case, provided as per ADA Managing COVID-19 Guidelines


We take your health and welfare seriously

And while we’ve always been committed to sanitation and infection control, rest assured we’re taking special precautions these days.

  • Hand sanitizer is provided for use in our reception area and throughout our practice.
  • All surfaces, equipment and exam rooms are regularly sanitized with disinfectant.
  • Team members will continue proper hand hygiene in accordance with federal guidelines and adhere to proper cough etiquette.

Working together to keep everyone safe

Please ring us to cancel your appointment if you have flu-like symptoms such as fever, runny nose, cough, shortness of breath, sore throat. We would look forward to welcoming you back once your symptoms resolve.

Most of us have never experienced anything like this in our lifetime. It’s an evolving situation and we’ll keep you informed if anything should change.

But for now, it’s full speed ahead, helping our patients one smile at a time.


For additional information on COVID-19 please visit The Department of Health website page on the coronavirus here.